Refund policy
Return & Refund Policy
Returns We accept returns within 30 days of delivery. To be eligible, items must be unused, in their original condition, and in the original packaging.
To initiate a return, please contact us at [your email] with your order number and reason for return. We'll get back to you within 2 business days with next steps.
Non-Returnable Items
- Items that have been used or damaged after delivery
- Sale or discounted items
Refunds Once we receive and inspect your return, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Damaged or Incorrect Items If your item arrived damaged or you received the wrong product, please contact us within 7 days of delivery with a photo of the issue. We'll arrange a replacement or full refund at no extra cost.
Exchanges We currently do not offer direct exchanges. If you'd like a different item, please return your original order and place a new one.
Return Shipping Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.